Manually updating the Plugins can sometimes fix error or scanner status of "Protocol error". These instructions work on Nessus 5x and 6x, when managed by Security Center 4x or 5x.
Follow the instructions below to manually install plugins for the Nessus scanner on a Windows computer. For Linux computers click here.
1. Login to the Nessus scanner.
2. Open PowerShell or the Windows command line (CMD) as privileged user.
3. Stop the Nessus service
# net stop "Tenable Nessus"
4. Remove the Nessus scanner from Security Center
5. Reset the scanner
# …\Program Files\Tenable\Nessus>nessuscli fetch fix --reset
6. Connect the Nessus scanner
# …\Program Files\Tenable\Nessus>nessuscli fetch –security-center
7. Load the plugins into Nessus
# …\Program Files\Tenable\Nessus>nessuscli update plugins_file.tar.qz
8. Start the Nessus scanner
# net start “Tenable Nessus”
9. Login to the web interface for Nessus and verify that the configuration is complete.
https://localhost:8834
10. Login to the web interface for the Security Center. Add the Nessus scanner back and verify connectivity.
Your done.
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